Frequently Asked Questions
Online help for our customers...
Q1. What is EuroXchanger?
EuroXchanger is an Irish based foreign currency services company. We have been developing our patent pending technology solutions and business model. We are IFSRA regulated and an Enterprise Ireland client and commenced trading in 2005. We have 4 physical unit locations in Donegal, Derry and Belfast and trade online via our website. www.euroxchanger.com
Back to QuestionsQ2. Why should my company use EuroXchanger for its foreign exchange transactions rather using commercial banks?
It's simple really, if you want to get the best rates and have the added convenience of managing your currency requirements using the Internet, then EuroXchanger is the service for you. We offer:
- 1. Safety in conducting foreign exchange transactions
- 2. Highly competitive rates
- 3. Fast and efficient service
- 4. Unlimited access 24/7 to your trade status
Q3. How often are EuroXchanger's online rates updated?
EuroXchanger updates our online rates table every 30 minutes. This ensures our customers are kept up-to-date with critical real-time financial statistics.
Back to QuestionsQ4. Which currencies may I trade with EuroXchanger?
Currently we facilitate trades in the 4 major trading currencies; Euro, Sterling, Dollar, and Yen. We can do other currencies but this is on a case by case basis. Please contact us with your requirements and let us see if we can help you in this regard.
Back to QuestionsQ5. How are payments made?
Payments are made by electronic funds transfer crediting your nominated account, or if specifically requested, via bank draft. We have the facility to set up regular 3rd party payments, if this is a facility that you may require contact us with your specifics and we will endeavour to support you.
Back to QuestionsQ6. How much does each transaction cost?
It usually depends on the amount being traded. Euroxchanger's business ethos is to provide currency transactions at rates significantly cheaper than those offered by your bank. EuroXchanger provides better currency rates on each transaction and there is no commission added to the transaction charge. With Euroxchanger the amount you are quoted is the full amount that you will pay if contracted within the specified timescale.
Back to QuestionsQ7. Is it safe to transact money this way?
Yes, the Internet is the perfect vehicle for managing your currency trades. EuroXchanger's system runs over a secure server, all sensitive information is encrypted and access to confidential information is by authorized personal only. Your money will be transferred via traditional banking methods of Bank Transfer or Banker's Draft, ensuring that at no time is your money at risk.
Back to QuestionsQ8. How do I get started?
Simply register, obtain a Trading ID and submit your currency transaction to EuroXchanger. Alternatively click on the help section, scroll down to "Sign Up Information" and follow the step-by-step instructions.
Back to QuestionsQ9. Do I have to install new software or hardware to avail of these services?
No new Software or Hardware is required when availing of any of EuroXchangers services. EuroXchanger will manage your account on-line which you can access 24/7 in a secure environment.
Back to QuestionsQ10. What are the benefits for me by doing this?
There are lots of benefits by trading with EuroXchanger this way. The most notable benefits are:
- 1. Currency Matching saving you money by facilitating an exchange with other EuroXchanger clients.
- 2. Unlimited access 24/7.
- 3. Secure and Confidential Service.
- 4. Quick, Efficient no need for Human Intervention.
Q11. What is currency matching?
Currency Matching is how EuroXchanger saves you money. Instead of transacting your currency amount with the traditional currency markets, EuroXchanger will match your currency amount with that of other EuroXchanger users, saving you money in the process. We simply aggregate demand in the currencies we deal in to bring you the best possible rates.
Back to QuestionsQ12. How can I be sure about EuroXchanger?
EuroXchanger has thousands of customers trading via our shop units and online. We perform thousands of currency transactions every month and endeavour to deliver the best rates and services to our customers. Euroxchanger is an IFSRA regulated institution and takes all necessary saftety and crime preventative measures to ensure client confidentiality. EuroXchanger Currency Services (IRE) Ltd abides by all anti-money laundering regulations as set out in the Criminal Justice Acts.
Back to QuestionsStill confused?
Contact us now...
EuroXchanger is an online currency business offering key foreign currency services for travel and business purchases. We aim to offer a fast and efficient service at rates more competitive than on the high street with the added convenience of online purchasing.
